Hear from our passionate group of backers and existing community of customers who are already experiencing the benefits that capsule has brought to their lives.
Customer Reviews
Overall rating: 4.6 / 5 from 767 reviews.
Never having a dishwasher, even when the kitchen was redone in 2018, I always wished I hadn't listened to my husband..we don't need it he said.
So not wanting to take cupboards out and losing lots of space, I started researching tabletop dishwashers. This fits the bill so well. Yes its quite long, but Im quite tidy and don't have alot of clutter, and it fits quite well in the space. We haven't put our hands in dishwater since it arrived. Just need to perfect the stacking of everything . Purchased the tray to sit at the top for long utensils etc.
Even the husband agrees its a great buy. Roll on xmas when it will be really put through the paces with xmas dinner for 8
Hand washing dishes takes forever and I was always trying to plan when I could get to them. It was stressful. Now I have cleaner dishes and less stress. I love the dishwasher, but I do wish there was a more in-depth setup video especially for the two water tank setup. All in all though, I'm happy with my purchase.
I share a kitchen and it was always a struggle to coordinate times to wash dishes. Having the second water container allows me to put the dishwasher anywhere without the need for plumbing. One tank holds the clean/intake water and the other holds the dirty/gray water. I just wish the container had a handle.
Ich finde es toll, das Besteck oben waschen lassen zu können, gibt unten mehr Platz.
Und Obst und Gemüse waschen lassen ist auch super 😃
Von der ganzen Spülmaschine bin ich begeistert.
It is smaller than I thought or my plates and pans is just bigger, and i would like a bigger watertank, also it Said there was a short and a Long hose, maybe if you but the solo I think…. But all in all its small, and standalone good and cleans good
Store owner replied:
Hi Kristian, thank you for your detailed feedback and for outlining your concerns.
To clarify, the Capsule can fit 31cm (12.2in) frying pans and large pots up to 31 x 8.5cm (12.2 x 3.3in). It also comes with both an inlet hose and a drain hose.
Please send us a few photos of the items you received so we can review them. Our support team has also reached out to you via email. If you could send us a few photos of your setup, we’d be happy to have a look and help with loading your dishes.
My wife and I live in a walk-out basement with very little kitchen space. The Capsule sits nicely on a piece of counter between the washing machine and the sink. Just right for fresh water and discharge. Easy unpack and setup.
Putting a fresh water hose on the unit is not as easy as it should. Threads are tight. Reviews that indicate water leaking could be due to not getting the hose fitting gasket to seat.
We are looking forward to conveniently clean dishes!
Really fantastic so easy to use, keeps my kitchen neat & tidy. Mostly bought to save my hands as have severe eczema even with gloves caused irritation! This has been of great benefit for me!
Thanks to the Travel Bag the Loch Capsule and I are enjoying a sunny holiday in the South of France. I wish I had had this dishwasher years ago! It makes my self-catering holidays that much easier and enjoyable.
I find it efficient and stylish. One month in and doing great. I hope that it has longevity but has certainly made a huge difference. Delivery on time and good quality product. You get what you pay for
Really love this makes my life so much easier as only 2 of us I usually put the wash on 15 minutes twice a day. My kitchen very small so being tall rather than wide it suits my needs much more. ❤️❤️
I am very satisfied with the Capsule Dishwasher. It is the only mini dishwasher I could find that is narrow enough to actually fit in my small apartment. The build quality feels premium, and the overall design is very well-thought-out. Most importantly, the cleaning performance is reliable and thorough. A very practical and solid solution for anyone with limited kitchen space.
We use our Loch every day. Absolutely love it. Before we found Loch we had purchased another countertop dishwasher but it failed in every way and we returned it to the company for a refund. We are always amazed at the amount of dishes etc that fit in our Loch. It also holds a 9x13 glass pan plus other dishes in the same wash. Everything turns out spot free. We use Finish Quantum Powerball Tabs & they are perfect. We have a bungalow home from the 40’s, no dishwasher. Loch is a perfect fit for us. We definitely recommend this brilliant dishwasher. There are several wash settings to choose from plus a vegetable wash setting, no soap of course. With all the news reports about fruits & vegetables these days this is a must have setting! Kudos to the developers. We do not hook our Loch to the sink. We use the water reservoir. It could set anywhere as it does not leak water in any way. We have ours near the sink for convenience.
This is the best purchase we’ve ever made in 30 years! I’m super grateful to have chosen this brand. Set up was extremely easy and it truly is compact and easy to use and user-friendly. Highly recommend purchasing this brand.
It is working and cleaning and drying really well ! It fits perfectly in a small kitchen ! And the sound is not inconvenient..
am very happy about the Capsule ! Thank you very much for your innovation !
What a great piece of kit. Great selection of programs easy to use with a nice clear readout. Washes everything really well too. I am very pleased with my capsule. I highly recommend it.
Just arrived!!! Packing was very good it did have a couple of knocks to bottom of box but all seems to be ok, on the first use that is, frist load just done! It is quiet and seems very efficient. Looks lovely and when I get used to it I am sure it will be a breeze to use! Very pleased but already wish I had bought the top rack as well!
So far excellent 👌 I will maybe do a further review once it has stretched its legs! Happy customer 😃
I've lived in my little 2 bed house for about 10 years and space is limited. I really really hate washing up, but there's never been anything on the market that was small enough or it needed plumbing in etc.
Then an advert for Loch popped up! I'm Scottish born and bred (with a Berkshire accent!) My mum is actually from Edinburgh, so the Scottish connection was just meant to be.
Aside from that the I've had great communication with Loch since placing my order. Updated at every step. My order arrived promptly, really well packaged and seems to be very well made.
A very easy set up and I instantly put my new dishwasher to work. I live on my own, with only my boyfriend staying a few days a week, so not a huge amount to wash. But coming home and not having dirty dishes in the sink is just bliss!!
I love it!!
The Loch dishwasher is…ok.
The good:
-It’s very compact and stylish and it fits on our RV countertop without getting in the way.
-The 15 minute wash cycle uses very little water or electricity which is great for off-grid camping.
-It’s fairly quiet and the handle on top is great for storage between trips.
-Removing the dish rack and using the accessory trays on the bottom allows for some very tall items to be washed, such as skillets and pans.
-It gets hot enough inside to sterilize the contents.
The ok:
-The independent water tank is handy compared to our old dishwasher, which was filled from the top of the machine. Instead of using a pitcher we can just fill the tank at the faucet. It’s not perfect though (see below).
-In certain circumstances the Loch does a good job of cleaning dishes.
The bad:
-The touch panel went haywire and the entire unit had to be replaced.
-The dish rack design is bizarre with no obvious way to attach the silverware basket or arrange the dishes. There’s a weird hump towards the back of the rack which serves no purpose but consumes space.
-There is no sprayer at the top of the machine, so if bits of food are launched upwards from the bottom of the tub they land on top of dishes and remain there.
-The outside of the unit must remain dry or it will throw an E4 error code until the lower cavity of the case dries out. Quite an oversight for a product that lives next to a sink.
-Some wash cycles consume more water than the fresh tank holds and as a consequence they dispose of more dirty water than the waste tank can contain. It is not obvious which cycles do this until you run out of water or make a mess.
-The accessory sliding trays don’t work well in practice. The tines are too tightly spaced to hold silverware and the lack of an upper sprayer prevents silverware from getting clean. If used up top for long items (spatulas, etc) it’s difficult to remove the items without dumping them down into the tub.
-The cycles are bizarre. The eco cycle is the longest and consumes the most energy and one of the medium cycles gets the hottest. The cycles need to be logically consolidated.
Summary:
The Loch dishwasher is a neat product that looks great and takes up very little space but doesn’t work as well as it could.
Appropriately sized tanks, an upper sprayer, a redesigned dish rack, and more thoughtful wash cycles would change this from a novelty to a necessity.
The two accessory trays should be one long tray with wider tine spacing to be more useful.
I’m not sure if I’d recommend this product in its current form, but it’s great for very specific needs and has the potential to be much better.
Store owner replied:
Thank you for taking the time to write such a detailed review, Andrew. It really means a lot that you shared both the things you enjoy about Capsule and the areas where you think we can improve.
I'm glad to hear it's been a good fit for your RV and that it's helping with off-grid camping. That's exactly the kind of use we had in mind when we designed it.
We're also sorry you've had to deal with the issues you mentioned and we're pleased we were able to get a replacement to you. I hope it's been a much better experience. We've also shared your feedback with our product team. Suggestions like yours are incredibly valuable as we continue improving Capsule.
Again, thank you for giving us your honest thoughts and for giving us the chance to make things right.
We have been using the Loch capsule for almost a year now, I think. It helped us to clean quicker and smarter in our one bedroom apartment. We are overall very much enjoying the experience! There is sometimes a glitch in the system and the buttons seem to not be clickable and you need to restart it a few times, but overall, we love it! The most used buttons also lost their markings after a few months, but they can be clicked when cooperating.
Store owner replied:
Thank you so for your kind words, Jonathan! We're delighted to hear you're loving your Capsule.
We're sorry to hear about the silverware basket foot. Our team has already reached out to you via email, and we'll be happy to send you a replacement so we can get this sorted as quickly as possible.
Very easy to set up. Used it with the water tank first but have now plumbed it in.
Working well so far.
Works really well for its small footprint. Feels premium with stainless steel construction on the inside. If there’s a bigger option that would’ve been wonderful but still decent for a single person. Satisfied with my purchase.
Moved into a studio apartment with no dishwasher, and this was a great addition that makes life more convenient! It fits one two-person meal's worth of dishes, and I appreciate all the different settings for the different types of dishware.
I read all the comments about how tiny it is and what’s the point for 6 dishes and if that’s how you feel then this isn’t for you.
This is for us the ones with tiny kitchens and small families that have no interest in washing up!
It’s only just arrived and it was a bit fiddly to get the waste water tubing on with the silver ring (I suggest putting the ring on the tube then attaching it to the port instead of as pictures) but I’m on the third wash because at this point I’m looking for things to put it in!
The 15min cycle works well for just used dishes.
Haven’t used the fruit wash or UV light setting yet but hopefully that’ll be effective too.
Great when combined with another one. Could do with a clip to join two together.
Seems to hold on to water better than a sponge though so shake it before you remove it.
Cleans very well and is quiet. Arrived with the front, bottom panel (where Capsule is written) noticeably bowed inward. Unable to post the video… the power button does not always turn the Capsule on when pressed. Frustrating that the button takes up to 12 presses to get the power to turn on. Between the bent panel and the power button not engaging, I am still waiting for Loch customer service to find a solution.
Store owner replied:
Hi there, Michael! Thank you so much for your feedback! We’re so glad to hear your Capsule cleans well and runs quietly, but we’re so sorry to hear about the panel and power button issue. We really want to make this right for you! We sent a few follow-up emails in July to help resolve this, kindly please check your inbox (or spam folder) when you get a chance so we can get your machine taken care of right away!
Very well mate alas on your website with the sales offer it was confusing to determine the premium capsule, However we prefer the non plumbing option of the Capsule Solo, albeit we are unable to use the rinse aid function of it we would have surely loved the dishwasher soap compartment. So for now it will do upon a few washes I'm sure we will be flabbergasted we do really love the Capsule dishwasher
Absolutely disgraceful. Brand new dishwasher, and it showed an E4 error on the very first use. I followed every single instruction in the manual exactly as told, yet the machine still doesn’t work at all. Completely unusable straight out of the box. This is by far one of the worst products I’ve ever bought. A brand-new appliance shouldn’t fail before it even completes its first cycle. Total waste of money and time. Avoid this rubbish at all costs.
Store owner replied:
Thank you so much for sharing your honest feedback. We are so incredibly sorry that your experience with the Capsule started off this way. This is truly not the smooth experience we want for you, and we feel terrible that you ran into this issue right out of the box.
Since those bumpy transit journeys can sometimes push a bit of residual testing water onto the internal sensor and trigger that E4 code, one of our team members actually sent some helpful steps to your email yesterday to help get it cleared and running normally for you. We would love nothing more than to help get this completely sorted out, so please check your inbox whenever you have a moment so we can work on it together!
So well packed upon receipt. Easy to follow instructions and ready to use in minutes. So very happy with this purchase. Perfect for the small kitchen.
